Luciana Galhardo's Profile

Apple Customer Experience Leader

São Paulo Area, Brazil

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  • Summary
    Summary

    Luciana Galhardo currently works at Apple Luciana studied at Universidade Metodista de São Paulo and Luciana is located at São Paulo Area, Brazil.

    Work

    Apple Customer Experience Leader at Apple

    Past Companies

    Unilever, L'Oréal, Passion Comercio de Perfumes e Cosmeticos Ltda

    Education

    Superior, Comunicação Mercadológica@Universidade Metodista de São Paulo

  • Industry Overview
    Category

    Retail

    Summary

    Retailing involves the process of selling consumer goods or services to customers through multiple channels of distribution to earn a profit.Retailers are the final link in the supply chain between manufacturers and consumers. Retailers should make the purchase of goods easy for the consumer. Retailing is about displaying products, describing the features and benefits of products, stocking products, processing payments and doing whatever it takes to get the right products at the right price to the right customers at the right time. Most modern retailers typically make a variety of strategic level decisions including the type of store, the market to be served, the optimal product assortment, customer service, supporting services and the store's overall market positioning. An increasing number of retailers are seeking to reach broader markets by selling through multiple channels, including both bricks and mortar and online retailing

    Top Companies

    Home Depot, Wal-Mart, The Kroger Company, Amazon, Shoppers Stop Ltd.

  • Location Overview
    São Paulo, Brazil

    São Paulo is a municipality in the southeast region of Brazil. The metropolis is an alpha global city and is the most populous city in Brazil and the Americas, as well as in the Southern Hemisphere. The municipality is also the largest in the Americas and Earth's 13th largest city proper by population. According to the 2010 IBGE Census, there were 11,244,369 people residing in the city of São Paulo.São Paulo is considered the financial capital of Brazil, as it is the location for the headquarters of major corporations and of banks and financial institutions. São Paulo is Brazil's highest GDP city and the 10th largest in the world,using Purchasing power parity. The São Paulo Stock Exchange is Brazil's official stock and bond exchange. It is the largest stock exchange in Latin America, trading about R$6 billionevery day.The city of São Paulo is home to research and development facilities and attracts companies due to the presence of regionally renowned universities. Science, technology and innovation is leveraged by the allocation of funds from the state government.Large hotel chains whose target audience is the corporate traveller are in the city. São Paulo is the home of the 75% of the main business fairs of the country. The city also promotes one of the most important fashion weeks in the world.São Paulo has two main airports, São Paulo–Guarulhos International Airportfor international flights and national hub, and Congonhas-São Paulo Airportfor domestic and regional flights.

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